FAQs

Do you ship International?

Yes, at this time we ship to U.S. and international customers.

 

How long will my order take to arrive?

A fulfilled order usually takes 2-4 business days to arrive. In infrequent instances, orders may sometimes take between 7-14 days. If your order is not received after 7 business days, please feel free to contact us.

 

Do you use a specific shipping carrier?

We use all major carriers. There will be a delivery method at checkout.

 

Am I able to track my package?

Yes! Once your order has been shipped, you will receive an email confirmation with tracking information.

 

Can I make returns/exchanges?

Yes, we do accept exchanges. Please refer to our Returns Policy.

At the time we are unable to accommodate returns/refunds. Please refer to Returns Policy.

 

What types of credit cards do you except?

We currently accept all major credit cards. You are also able to checkout using PayPal and Afterpay. 

 

Can I cancel or change my order?

Please contact us as soon as possible and include your order#. Once an order has been fulfilled and shipped, we are unable to cancel or change order.

 

How long does it take to ship my order?

Most orders placed Monday - Friday are generally shipped within 1-3 business days, unless otherwise noted. Orders placed on the weekends are shipped the following Monday.

 

Do you offer In-Store Pickup?

Yes, We do offer local In-Store pickup. Choose the option at the checkout screen. In-Store pickups can only be made during business hours.

 

How soon can I pick up my items, once I purchase online?

Allow up to 2 hours for your order to be fulfilled for pick up in-store. You will receive an email confirmation when your order is ready to be picked up.

 

Are my bank details saved?

We never have access to this information. Your payment information is completely safe.

 

** If you have any other questions, please feel free to contact us through our contact page! We are more than happy to assist you.

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